Privacy Policy

1. Introduction

Rise Kids ("we", "us", or "our") operates this website and related online services. We respect your privacy and are committed to protecting personal data you share with us. This Privacy Policy explains what we collect, why we collect it, how we use it, and the choices you have. By using our website, you agree to this policy.

2. Information we may collect

Depending on how you interact with us, we may collect:

• Contact and account details — such as name, email address, phone number, and shipping or billing address when you place an order, create an account, subscribe to updates, or contact us.
• Communications — messages you send via forms, email, chat, or social channels.
• Transaction information — order history, payment status, and delivery details (payment card data is handled by our payment partners; we do not store full card numbers on our servers).
• Technical and usage data — IP address, browser type, device information, pages visited, and approximate location derived from IP, collected through cookies and similar technologies.

3. How we use your information

We use personal information to:

• Process and deliver orders, and provide customer support;
• Send transactional messages (e.g. order confirmations) and, where you opt in, marketing;
• Improve our website, products, and user experience;
• Analyse traffic and usage patterns (including aggregated or anonymised analytics);
• Detect, prevent, and address fraud, abuse, or security issues;
• Comply with legal obligations and enforce our terms.

4. Cookies and analytics

We use cookies and similar technologies to remember preferences, understand how visitors use our site, and measure campaign performance. Where we use third-party analytics (such as Google Analytics), those providers may process data according to their own policies. You can control cookies through your browser settings.

5. Sharing of information

We do not sell your personal information. We may share data with service providers who assist us (e.g. hosting, payments, logistics, email delivery, analytics), subject to confidentiality and data-processing terms. We may also disclose information if required by law, to protect our rights, or in connection with a business transfer (e.g. merger), with notice where appropriate.

6. Data retention and security

We retain personal data only as long as needed for the purposes above, including legal, accounting, or reporting requirements. We implement appropriate technical and organisational measures to protect your information; however, no method of transmission over the Internet is 100% secure.

7. Your rights

Depending on applicable law (including the Digital Personal Data Protection Act, 2023 in India, where relevant), you may have the right to access, correct, update, or delete your personal data, withdraw consent where processing is consent-based, or object to certain processing. To exercise these rights, contact us using the details below. You may also lodge a complaint with a supervisory authority where applicable.

8. Children's privacy

Our services are directed at parents and guardians. We do not knowingly collect personal information from children without appropriate parental consent. If you believe we have collected information from a child in error, please contact us and we will take steps to delete it.

9. International transfers

If we transfer personal data outside India, we will ensure appropriate safeguards are in place as required by applicable law.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the latest version. Continued use of the site after changes constitutes acceptance of the updated policy where permitted by law.

11. Contact us

For privacy-related questions or requests, email hellotapastapas@gmail.com.